Frequently asked questions

Getting started

Is Cartomi free?

Yes. Cartomi is free to use. You can create lists, share them, and sync without paying.

Do I need to create an account?

No. You can start using Cartomi right away without signing up. Email is only needed if you want access to your lists on more than one device.

Do I need to install an app?

No. Cartomi works in the browser. You can optionally add it to your home screen as a PWA for quicker access and offline use.

Does Cartomi work on iPhone and Android?

Yes. Cartomi is mobile-first and works in the browser on iPhone, Android, tablets, and computers.

Sharing

How do I share a grocery list?

Open sharing on the list and send the link to the people you shop with. They open the link and can work on the same list right away.

Can several people edit the same list?

Yes. Everyone with access can add items, edit, and check them off. Changes sync continuously when you are online.

Do changes sync automatically?

Yes. When you are online, the list updates for all participants. Offline, you can still use the list locally; changes sync when you are back online.

Can different lists have different people?

Yes. Each list is shared separately. You can have one list with family and another with colleagues.

Account and devices

How do I use Cartomi on multiple devices?

Sign in with your email on the new device (magic link or one-time code). Your lists follow when you are signed in.

How do I get my lists back?

If you linked an email to your lists, sign in on the new device with the same email. Without email, lists mainly live on the device where they were created.

Can I have more than one grocery list?

Yes. You can create several lists — for example Family, Cabin, and Work — and switch between them in the app.

Privacy and data

How are my lists stored?

Lists sync to our server so sharing and multi-device access work. Your device also keeps a local copy (including IndexedDB) for speed and offline use.

What if I lose access to my device?

If you signed in with email, you can open your lists on a new device. If you only used Cartomi anonymously on one device, we cannot restore those lists from that device alone.

How can I delete my data?

You can delete individual lists in the app. To delete an account or other personal data, contact us using the email on the contact page.